Privacy Policy

Privacy Policy – Version 1.1 (2025)

1. Privacy Statement

Ten.28 Consulting Services OPC (‘Ten.28,’ ‘we,’ ‘us,’ or ‘our’) is committed to protecting and respecting your privacy in compliance with Republic Act No. 10173, otherwise known as the “Data Privacy Act of 2012”.

 This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us in the course of business operations. This policy applies to all clients, prospective clients, website visitors, and other individuals whose personal information we process.

2. Personal Data We Collect

We may collect the following information: Full Name, Company/Organization, Job Title, Business Address, Email Address, Contact Number, Industry, Technical Requirements, Project Documentation.

In addition, the following web traffic data namely: System Configurations, IP Address, Device Information, License and Billing Data, and Website Usage Data, will be collected for the purpose of analyzing traffic, improving user experience, and providing targeted content in our website.

3. Data Collection

Ten.28 uses digital platforms to collect and process your personal information. This may include the transmission of your data across borders as necessary for service provision.

4. Legal Bases for Processing

We process personal data under one or more of the following legal bases:
• Consent – when you voluntarily provide personal information.
• Contractual Necessity – to fulfill our service obligations.
• Legal Obligation – to comply with statutory requirements.
• Legitimate Interest – to maintain business operations and improve our services.

5. How We Use Your Personal Information

Your data is used to deliver our services, communicate updates, manage projects, process payments, improve systems, and comply with legal obligations. We may also send marketing communications with your consent.

6. Disclosure of Personal Information

Personal data processed by 10.28 is not shared with any other party, unless prior consent has been obtained or such disclosure is allowed by law.

7. Tracking Technology (Cookies)

We use cookies to analyze traffic, improve user experience, and provide targeted content. By continuing to browse our website, you consent to the use of cookies in accordance with this policy.

8. Security of Personal Information

We safeguard the confidentiality and availability of your personal information by applying encryption, securing access controls, conducting employee confidentiality training, and implementing physical safeguards.

9. Data Retention

The personal information we collect may include the following:

• Full Name 
• Company/Organization Name 
• Job Title/Position 
• Business Address 
• Email Address 
• Contact Number(s) 
• Industry/Business Sector 
• Technical Requirements and Specifications 
• System Configuration Data 
• Project Documentation 
• Communication Preferences 
• IP Address and Device Information 
• Website Usage Data 
• License Information (where applicable) 
• Billing and Payment Information

• Client Project Data – retained for the project duration plus seven (7) years for compliance and Audit.
• Business Contacts – retained for up to five (5) years or until deletion request.
• Marketing Data – retained until you unsubscribe.
• Website Data –retained for two (2) years.

10. Your Rights

You have the right to access, correct, delete, object to, or transfer your data, and to withdraw consent at any time. Contact us at inquiry@1028business.ph for requests; we will respond within thirty (30) days.

11. Marketing Communications

With your consent, we may send updates about services, products, webinars, and events. You can opt out anytime by emailing inquiry@1028business.ph.

12. International Data Transfers

We may transfer data to international technology partners with adequate safeguards such as Standard Contractual Clauses or equivalent mechanisms.

13. Data Breach Notification

In case of a data breach, Ten.28 will notify affected individuals and the National Privacy Commission (NPC) within the prescribed period following the Data Privacy Act of 2012 and its IRR.

14. Special Note to Minors

Our services are intended for businesses and professionals. We do not knowingly collect information from individuals under 18 years old. If such information is found, it will be deleted immediately.

15. Privacy Policy Updates

We may update this policy to reflect changes in practices or regulations. Continued use of our services after updates constitutes acceptance.

16. Governing Law and Jurisdiction

This policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012. You agree to the exclusive jurisdiction of the courts of Cebu City, Philippines.

17. Data Protection Officer Contact

Data Protection Officer
Email: dpo@1028business.ph
Contact: (+63) 917 7177 103
Website: https://1028business.ph/

18. Acknowledgment

By using our services or providing personal information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.